TeamViewer is a commercial product which allows us to access your computer. By using this tool we can demonstrate on your computer how to manage your website, assist you with correctly setting up email accounts, and be able to see your computer set up to determine if there are other issues affecting the management of your site.
Please note: we don't provide IT services for managing your computer, we only provide support for issues relating to your website.
Training and support hours will be built into your development hours. Please see your project contract for more information. If you need additional support, contact us and we can arrange it.